Question 1

Which of the following leadership styles best serves a successful group as it has evolved to the performing stage?

Accepted Answer

A)  director
B)  coordinator
C)  coach
D)  delegatorE) None of the above
F) C) and D)

Question 2

Michael's group is very cohesive and very committed to the task at hand.What is their likely performance level?

Accepted Answer

A)  low performance
B)  high performance if they do not value performance
C)  average performance
D)  high performance if they value performanceE) A) and C)
F) None of the above

Question 3

An informal work group refers to

Accepted Answer

A)  a collection of individuals who interact with each other such that one person's actions have an impact on the others.
B)  made up of managers,subordinates,or both,with close associations among group members that influence the behavior of individuals in the group.
C)  made up of two or more individuals associated with one another but not by the organization.
D)  a cohesive coalition of people working together to achieve mutual goals.E) All of the above
F) B) and D)

Question 4

_______ ___________ include agreements on established ground rules,goals and roles.

Accepted Answer

Team contracts

Question 5

How does a group differ from a team?

Accepted Answer

A)  A group is a cohesive coalition of people;a team is a collection of people.
B)  In a group,individuals have personal agendas.In a team,personal agendas are totally suppressed.
C)  Groups are smaller than teams.
D)  A group is often a collection of people working independently on their own goals;a team is assembled to accomplish complex goals.E) A) and D)
F) All of the above

Question 6

As part of a Fundamentals of Business Communication course,students are placed in four-person teams to engage in various team activities throughout the course.The first exercise the groups are required to complete is the development of a team contract.Discuss what some key elements of that team contract should be,given that work produced by the team will be evaluated and will impact the individual grade achieved by a student.

Accepted Answer

Some categories to include are:
Team goa...

Question 7

Which of the following statements regarding Gersick's punctuated equilibrium model is accurate?

Accepted Answer

A)  The model views group development as a linear process.
B)  Generally groups are dynamic in their orientation.
C)  For most periods of time in groups,change is substantial.
D)  While disruption,chaos and conflict are seen as inevitable in a group,those events can represent opportunities for innovation.E) All of the above
F) None of the above

Question 8

Which of the following is considered a key aspect to ensuring a successful meeting?

Accepted Answer

A)  Start the meeting when everyone arrives.
B)  Don't worry about group dynamics.
C)  Manage the group dynamic for full participation.
D)  Let participants discuss whatever is on their mind.E) All of the above
F) C) and D)

Question 9

There are several types of temporary teams.Describe one such temporary team.

Accepted Answer

A task force is one designed to address ...

Question 10

Which of these is NOT a way to handle team conflict?

Accepted Answer

A)  Try to keep people with long-running conflicts,personal or professional,off of the team.
B)  Create a team contract and outline expected behaviors.
C)  Bring two conflicting parties together prior to the team meeting to discuss issues.
D)  Conflict is good;just allow the team to discuss all the issues during the meeting and let the other team members mediate the problem.E) B) and C)
F) All of the above

Question 11

Characteristics of cohesive groups include

Accepted Answer

A)  knowing each other before formation of the group.
B)  working together on a meaningful task.
C)  having a random pattern of communication.
D)  indifference regarding membership in the group.E) All of the above
F) A) and B)

Question 12

Jennifer has been very emphatic in her comments supporting the new addition to the product line.Christopher has been equally spirited in his opposition to the new item.Gordon and Antonio seem to be leaning to Jennifer's perspective while Marques supports Christopher.The discussion about the product has consumed the last hour of the meeting of the marketing group.At what stage of Tuckman's model does this group seem to be functioning?

Accepted Answer

A)  forming.
B)  storming.
C)  norming.
D)  performing.E) A) and B)
F) None of the above B

Question 13

Social roles in a group or team include cooperator,communicator,and calibrator.

Accepted Answer

A) True 
 B)False

Question 14

Reciprocal interdependence exists when team members work on tasks simultaneously.

Accepted Answer

A) True 
 B)False

Question 15

Task roles in a group include consul,cooperator,and completer.

Accepted Answer

A) True 
 B)False

Question 16

Research and hands-on experience have demonstrated that teams are most successful when they determine shared values and goals,develop a communication strategy,and establish how decisions will be made and by whom,which is known as

Accepted Answer

A)  an operation manual
B)  the team contract
C)  a binding agreement
D)  the team strategyE) C) and D)
F) None of the above B

Question 17

Serena listened to her manager discuss with her group the idea of painting the office walls yellow.Serena thought it was a bad idea but didn't say anything.Serena is

Accepted Answer

A)  conflict avoidant
B)  group avoidant
C)  team avoidant
D)  group conformingE) C) and D)
F) All of the above

Question 18

List and describe three factors which affect group cohesion.

Accepted Answer

Any of these factors impact group cohesi...

Question 19

Collectivist societies value individual achievements over interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 20

The idea that people can participate in a meeting without being embarrassed or experience retribution for their comments is

Accepted Answer

A)  psychological safety.
B)  a human resources problem.
C)  something people just need to get over.
D)  physiological barrier protection.E) All of the above
F) A) and B)

Exam 9: Managing Groups and Teams

Which of the following leadership styles best serves a successful group as it has evolved to the performing stage?

Correct Answer
verified

Michael's group is very cohesive and very committed to the task at hand.What is their likely performance level?

Correct Answer
verified

An informal work group refers to

Correct Answer
verified

_ _____ include agreements on established ground rules,goals and roles.

Correct Answer
verified
Team contracts

How does a group differ from a team?

Correct Answer
verified

Correct Answer
verified
Some categories to include are:
Team goa...
View Answer

Which of the following statements regarding Gersick's punctuated equilibrium model is accurate?

Correct Answer
verified

Which of the following is considered a key aspect to ensuring a successful meeting?

Correct Answer
verified

There are several types of temporary teams.Describe one such temporary team.

Correct Answer
verified
A task force is one designed to address ...
View Answer

Which of these is NOT a way to handle team conflict?

Correct Answer
verified

Characteristics of cohesive groups include

Correct Answer
verified

Correct Answer
verified
B

Social roles in a group or team include cooperator,communicator,and calibrator.

Correct Answer
verified

Reciprocal interdependence exists when team members work on tasks simultaneously.

Correct Answer
verified

Task roles in a group include consul,cooperator,and completer.

Correct Answer
verified

Research and hands-on experience have demonstrated that teams are most successful when they determine shared values and goals,develop a communication strategy,and establish how decisions will be made and by whom,which is known as

Correct Answer
verified
B

Serena listened to her manager discuss with her group the idea of painting the office walls yellow.Serena thought it was a bad idea but didn't say anything.Serena is

Correct Answer
verified

List and describe three factors which affect group cohesion.

Correct Answer
verified
Any of these factors impact group cohesi...
View Answer

Collectivist societies value individual achievements over interpersonal relationships.

Correct Answer
verified

The idea that people can participate in a meeting without being embarrassed or experience retribution for their comments is

Correct Answer
verified

Exam 9: Managing Groups and Teams

Which of the following leadership styles best serves a successful group as it has evolved to the performing stage?

Correct AnswerverifiedShow Answer

Michael's group is very cohesive and very committed to the task at hand.What is their likely performance level?

Correct AnswerverifiedShow Answer

An informal work group refers to

Correct AnswerverifiedShow Answer

_______ ___________ include agreements on established ground rules,goals and roles.

Correct AnswerverifiedTeam contracts

How does a group differ from a team?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedSome categories to include are:Team goa...View AnswerShow Answer

Which of the following statements regarding Gersick's punctuated equilibrium model is accurate?

Correct AnswerverifiedShow Answer

Which of the following is considered a key aspect to ensuring a successful meeting?

Correct AnswerverifiedShow Answer

There are several types of temporary teams.Describe one such temporary team.

Correct AnswerverifiedA task force is one designed to address ...View AnswerShow Answer

Which of these is NOT a way to handle team conflict?

Correct AnswerverifiedShow Answer

Characteristics of cohesive groups include

Correct AnswerverifiedShow Answer

Correct AnswerverifiedB

Social roles in a group or team include cooperator,communicator,and calibrator.

Correct AnswerverifiedShow Answer

Reciprocal interdependence exists when team members work on tasks simultaneously.

Correct AnswerverifiedShow Answer

Task roles in a group include consul,cooperator,and completer.

Correct AnswerverifiedShow Answer

Research and hands-on experience have demonstrated that teams are most successful when they determine shared values and goals,develop a communication strategy,and establish how decisions will be made and by whom,which is known as

Correct AnswerverifiedB

Serena listened to her manager discuss with her group the idea of painting the office walls yellow.Serena thought it was a bad idea but didn't say anything.Serena is

Correct AnswerverifiedShow Answer

List and describe three factors which affect group cohesion.

Correct AnswerverifiedAny of these factors impact group cohesi...View AnswerShow Answer

Collectivist societies value individual achievements over interpersonal relationships.

Correct AnswerverifiedShow Answer

The idea that people can participate in a meeting without being embarrassed or experience retribution for their comments is

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

_ _____ include agreements on established ground rules,goals and roles.

Correct Answer
verified
Team contracts

Correct Answer
verified

Correct Answer
verified
Some categories to include are:
Team goa...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A task force is one designed to address ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
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B

Correct Answer
verified

Correct Answer
verified
Any of these factors impact group cohesi...
View Answer

Correct Answer
verified

Correct Answer
verified