Question 1

Christopher
A. Bartlett championed several ideas that continue to be influential to this day, including decentralization, employees as assets, corporation as a human community, and the importance of knowledge workers in the new information economy.

Accepted Answer

A) True 
 B)False

Question 2

Peter Drucker, a respected management guru, was the first person to discuss "management by objective" (MBO), by which a manager should be self-driven to accomplish key goals that link to organizational success.

Accepted Answer

A) True 
 B)False

Question 3

In the context of classical approaches to management, the _____ approach was a significant step in the development of management thought because it prompted managers and researchers to consider the psychological and social factors that influence performance.

Accepted Answer

A)   systematic management
B)   administrative management
C)   bureaucratic
D)   scientific management
E)   human relationsF) B) and C)
G) A) and D)

Question 4

In the context of classical approaches to management, proponents of the ____ approach argued that managers should stress primarily employee welfare, motivation, and communication.

Accepted Answer

A)   scientific management
B)   systematic management
C)   human relations
D)   administrative management
E)   bureaucracyF) A) and C)
G) None of the above

Question 5

Which of the following is true of the sociotechnical systems theory?

Accepted Answer

A)   Most organizations did not adopt the sociotechnical systems theory for management problems until the 1940s and 1950s.
B)   It was the first major approach to emphasize informal work relationships and worker satisfaction.
C)   It was put into action in the late 1980s and 1990s when each of the large U.S. automakers created cooperative ventures with the major Japanese automakers.
D)   It emphasized the perspective of senior managers within the organization.
E)   It emphasized a structured, formal network of relationships among specialized positions in an organization.F) A) and B)
G) B) and D)

Question 6

In the context of the origins of management, Wu Qi, a Chinese general, discussed the importance of planning and leading in his book The Art of War.

Accepted Answer

A) True 
 B)False

Question 7

In the context of the systems theory, human resources, capital, and raw material are examples of _____.

Accepted Answer

A)   contingencies
B)   inputs
C)   economies
D)   control systems
E)   outputsF) None of the above
G) B) and D)

Question 8

Which classical approach to management advocates that management must gain the cooperation of the group and promote job satisfaction and group norms consistent with the goals of the organization?

Accepted Answer

A)   Systematic management
B)   Scientific management
C)   Bureaucracy
D)   Administrative management
E)   Human relationsF) A) and E)
G) None of the above

Question 9

_____, Professor at Harvard University, has published an influential research article titled "The Five Competitive Forces That Shape Strategy."

Accepted Answer

A)   Michael Porter
B)   Gary Hamel
C)   Sam Walton
D)   Jim Collins
E)   Peter SengeF) A) and B)
G) A) and C)

Question 10

Which of the following is a criticism of the human relations approach to management?

Accepted Answer

A)   Too much authority may be vested in too few people.
B)   Managers may ignore appropriate rules and regulations.
C)   The important characteristics of the formal organization are ignored.
D)   Procedures may become the ends rather than the means.
E)   Production tasks are reduced to a set of routine procedures that lead to quality control problems.F) C) and E)
G) C) and D)

Question 11

In the context of Douglas McGregor's Theory X and Theory Y, an important implication for managers who subscribe to Theory X subscribe to Theory X is known as a contingency.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is true of Abraham Maslow's contribution to the field of human relations?

Accepted Answer

A)   He emphasized maintenance of inventories to meet consumer demand.
B)   He was concerned with meeting the explosive growth in demand brought about by the industrial revolution.
C)   He suggested that humans have five levels of needs.
D)   He concluded that management decisions were unsystematic.
E)   He advocated the application of scientific methods to analyze work.F) A) and D)
G) A) and C)

Question 13

Describe the systems theory approach to management and the contingency approach.

Accepted Answer

The systems theory approach to managemen...

Question 14

According to Max Weber, bureaucratic positions foster specialized skills, eliminating many subjective judgments by managers.

Accepted Answer

A) True 
 B)False

Question 15

In the context of the systems theory, factors that determine the appropriateness of managerial actions are known as _____.

Accepted Answer

A)   systems
B)   resources
C)   tasks
D)   inventories
E)   contingenciesF) C) and D)
G) All of the above

Question 16

In the context of Henri Fayol's 14 principles of management, _____ refers to promoting a unity of interests between employees and management.

Accepted Answer

A)   initiative
B)   esprit de corps
C)   centralization
D)   subordination
E)   stabilityF) B) and D)
G) D) and E)

Question 17

Which of the following is one of the five functions of management as identified by Henri Fayol?

Accepted Answer

A)   Commanding
B)   Adapting
C)   Rewarding
D)   Recognizing
E)   AdvancingF) B) and E)
G) A) and E)

Question 18

In the context of the origins of management, throughout history, most managers operated by a trial-and-error basis.

Accepted Answer

A) True 
 B)False

Question 19

_____ refer(s)  to reductions in the average cost of a unit of production as the total volume produces increases.

Accepted Answer

A)   Sociotechnical systems
B)   Bureaucracy
C)   Systematic management
D)   Economies of scale
E)   Quantitative managementF) None of the above
G) A) and C)

Question 20

_____ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.

Accepted Answer

A)   Frederick Taylor
B)   Henry L. Gantt
C)   Lillian M. Gilbreth
D)   Max Weber
E)   Henri FayolF) B) and D)
G) A) and B)

Exam 2: The Evolution of Management

Which of the following is one of the five functions of management as identified by Henri Fayol?

Correct AnswerverifiedShow Answer

In the context of Douglas McGregor's Theory X and Theory Y, an important implication for managers who subscribe to Theory X subscribe to Theory X is known as a contingency.

Correct AnswerverifiedShow Answer

In the context of the systems theory, human resources, capital, and raw material are examples of _____.

Correct AnswerverifiedShow Answer

In the context of the systems theory, factors that determine the appropriateness of managerial actions are known as _____.

Correct AnswerverifiedShow Answer

_____ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.

Correct AnswerverifiedShow Answer

Christopher A. Bartlett championed several ideas that continue to be influential to this day, including decentralization, employees as assets, corporation as a human community, and the importance of knowledge workers in the new information economy.

Correct AnswerverifiedShow Answer

In the context of the origins of management, throughout history, most managers operated by a trial-and-error basis.

Correct AnswerverifiedShow Answer

Which classical approach to management advocates that management must gain the cooperation of the group and promote job satisfaction and group norms consistent with the goals of the organization?

Correct AnswerverifiedShow Answer

_____ refer(s) to reductions in the average cost of a unit of production as the total volume produces increases.

Correct AnswerverifiedShow Answer

According to Max Weber, bureaucratic positions foster specialized skills, eliminating many subjective judgments by managers.

Correct AnswerverifiedShow Answer

Peter Drucker, a respected management guru, was the first person to discuss "management by objective" (MBO), by which a manager should be self-driven to accomplish key goals that link to organizational success.

Correct AnswerverifiedShow Answer

_____, Professor at Harvard University, has published an influential research article titled "The Five Competitive Forces That Shape Strategy."

Correct AnswerverifiedShow Answer

Which of the following is true of Abraham Maslow's contribution to the field of human relations?

Correct AnswerverifiedShow Answer

In the context of Henri Fayol's 14 principles of management, _____ refers to promoting a unity of interests between employees and management.

Correct AnswerverifiedShow Answer

Which of the following is true of the sociotechnical systems theory?

Correct AnswerverifiedShow Answer

In the context of classical approaches to management, proponents of the ____ approach argued that managers should stress primarily employee welfare, motivation, and communication.

Correct AnswerverifiedShow Answer

Which of the following is a criticism of the human relations approach to management?

Correct AnswerverifiedShow Answer

In the context of classical approaches to management, the _____ approach was a significant step in the development of management thought because it prompted managers and researchers to consider the psychological and social factors that influence performance.

Correct AnswerverifiedShow Answer

In the context of the origins of management, Wu Qi, a Chinese general, discussed the importance of planning and leading in his book The Art of War.

Correct AnswerverifiedShow Answer

Describe the systems theory approach to management and the contingency approach.

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