Question 1

The first step of the perception process is selective attention.

Accepted Answer

A) True 
 B)False

Question 2

The proactive personality has been associated with job satisfaction and commitment to one's employer.

Accepted Answer

A) True 
 B)False

Question 3

One of the four layers of diversity on Gardenswartz and Rowe's diversity wheel is labeled as organizational dimensions.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is the most common drug of abuse?

Accepted Answer

A)  Marijuana
B)  Tranquilizers
C)  Prescription pain medication
D)  Methamphetamine
E)  AlcoholF) B) and E)
G) None of the above

Question 5

Chris believes that he was not promoted to professor at State University because of the university's desire to promote minorities and women to achieve greater diversity at higher ranks.Chris thinks he is experiencing

Accepted Answer

A)  reverse discrimination.
B)  ethnocentrism.
C)  an ethical dilemma.
D)  diversity.
E)  stereotyping.F) C) and D)
G) None of the above

Question 6

One of the Big Five personality dimensions is emotional stability.

Accepted Answer

A) True 
 B)False

Question 7

In research, both men and women prefer male bosses.

Accepted Answer

A) True 
 B)False

Question 8

A waiter expects a group of poorly dressed customers to be stingy tippers and gives them poor service, so he gets the result that he expects, a very small tip.This is an example of the

Accepted Answer

A)  halo effect.
B)  self-fulfilling prophecy.
C)  fundamental attribution bias.
D)  self-serving bias.
E)  selective perception error.F) B) and D)
G) A) and C)

Question 9

Ethnocentrism is a strong self-identification with one's race or ethnicity, often to the exclusion of other personal characteristics.

Accepted Answer

A) True 
 B)False

Question 10

The glass ceiling is a concept that applies to both minorities and women.

Accepted Answer

A) True 
 B)False

Question 11

Michael is frequently nervous, tense, and worried, both at work and at home.He likely scores low on which of the Big Five personality dimensions?

Accepted Answer

A)  Emotional stability
B)  Conscientiousness
C)  Extroversion
D)  Openness to experience
E)  Self-monitoringF) A) and B)
G) A) and C)

Question 12

A student who blames his failing test grade on unclear lectures and a poorly worded exam rather than his limited effort likely has a self-serving bias.

Accepted Answer

A) True 
 B)False

Question 13

The Americans with Disabilities Act requires employers to

Accepted Answer

A)  hire all qualified disabled persons who apply.
B)  reasonably accommodate an individual's disability.
C)  hire quotas of qualified disabled persons.
D)  actively solicit job applications from disabled persons.
E)  hire disabled persons to qualify for tax breaks.F) A) and B)
G) A) and E)

Question 14

The extent to which employees have positive or negative feelings about various aspects of their work refers to their

Accepted Answer

A)  job involvement.
B)  job performance.
C)  organizational commitment.
D)  job enrichment.
E)  job satisfaction.F) A) and E)
G) D) and E)

Question 15

Which of the following diversity issues is true in the U.S.workforce?

Accepted Answer

A)  Unemployment among the disabled has dropped sharply since the introduction of the Americans with Disabilities Act.
B)  Literacy has ceased to be an issue among American workers.
C)  The median age of the American worker is increasing.
D)  White households continue to have higher median incomes than Asian ones.
E)  Among the top 500 U.S.companies, most currently do not yet offer domestic partner benefits for same-sex couples.F) C) and E)
G) B) and C)

Question 16

People with high self-esteem take more risks and handle failure better than those with low self-esteem.

Accepted Answer

A) True 
 B)False

Question 17

Often personality tests can be used effectively as the sole basis for hiring.

Accepted Answer

A) True 
 B)False

Question 18

In today's workplaces, the further up the pay scale and the higher the education level, the wider the earnings gap becomes between men and women.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following dimensions is an example of a secondary dimension on the diversity wheel?

Accepted Answer

A)  Income
B)  Race
C)  Sexual orientation
D)  Physical abilities
E)  AgeF) B) and D)
G) B) and E)

Question 20

Which of the following is not a symptom of stress?

Accepted Answer

A)  Slurred speech
B)  Insomnia
C)  Hostility
D)  Alcohol abuse
E)  Heart attackF) None of the above
G) A) and E)

Exam 11: Managing Individual Differences and Behavior: Supervising People As People

Which of the following is not a symptom of stress?

Correct AnswerverifiedShow Answer

Often personality tests can be used effectively as the sole basis for hiring.

Correct AnswerverifiedShow Answer

Which of the following is the most common drug of abuse?

Correct AnswerverifiedShow Answer

The glass ceiling is a concept that applies to both minorities and women.

Correct AnswerverifiedShow Answer

The Americans with Disabilities Act requires employers to

Correct AnswerverifiedShow Answer

A student who blames his failing test grade on unclear lectures and a poorly worded exam rather than his limited effort likely has a self-serving bias.

Correct AnswerverifiedShow Answer

One of the Big Five personality dimensions is emotional stability.

Correct AnswerverifiedShow Answer

Michael is frequently nervous, tense, and worried, both at work and at home.He likely scores low on which of the Big Five personality dimensions?

Correct AnswerverifiedShow Answer

One of the four layers of diversity on Gardenswartz and Rowe's diversity wheel is labeled as organizational dimensions.

Correct AnswerverifiedShow Answer

The extent to which employees have positive or negative feelings about various aspects of their work refers to their

Correct AnswerverifiedShow Answer

The first step of the perception process is selective attention.

Correct AnswerverifiedShow Answer

In research, both men and women prefer male bosses.

Correct AnswerverifiedShow Answer

Chris believes that he was not promoted to professor at State University because of the university's desire to promote minorities and women to achieve greater diversity at higher ranks.Chris thinks he is experiencing

Correct AnswerverifiedShow Answer

Which of the following diversity issues is true in the U.S.workforce?

Correct AnswerverifiedShow Answer

A waiter expects a group of poorly dressed customers to be stingy tippers and gives them poor service, so he gets the result that he expects, a very small tip.This is an example of the

Correct AnswerverifiedShow Answer

Which of the following dimensions is an example of a secondary dimension on the diversity wheel?

Correct AnswerverifiedShow Answer

The proactive personality has been associated with job satisfaction and commitment to one's employer.

Correct AnswerverifiedShow Answer

In today's workplaces, the further up the pay scale and the higher the education level, the wider the earnings gap becomes between men and women.

Correct AnswerverifiedShow Answer

People with high self-esteem take more risks and handle failure better than those with low self-esteem.

Correct AnswerverifiedShow Answer

Ethnocentrism is a strong self-identification with one's race or ethnicity, often to the exclusion of other personal characteristics.

Correct AnswerverifiedShow Answer

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