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Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

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Question 51

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The task and general environments make up an organization's internal environment.

A) True
B) False

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Question 52

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The justice approach to deciding ethical dilemmas is guided by _____.

A) increasing profits and workplace diversity
B) respect for the fundamental rights of human beings
C) respect for impartial standards of fairness and equity
D) respect for society and the environment
E) what will result in the individual's best long-term interests

F) A) and B)
G) C) and E)

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Question 53

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Choosing between product performance and employee performance is what most ethical conflicts are about.

Summarize external stakeholders. Describe three external stakeholders.

The utilitarian approach is guided by what will result in the individual's best long-term interests.

Members of the board of directors are elected by the stockholders.

On an organization's board of directors, inside directors ____; outside directors _____.

With the "holier-than-thou" effect, people tend to be overly optimistic about their own abilities and fortunes-to overestimate their standing in class.

Technological forces, such as air-conditioning, are new developments in methods for transforming resources into goods or services.

The employees of a production facility that produce parts for boats are meeting to discuss ways to control the rising costs because it is affecting their bonus. The employees are concerned about how to accomplish this, since they are internal stakeholders of the factory.

Paul, the vice president of marketing of an international sales organization, is considering adding an office in a new country. He is looking at the current economic, political, legal, and technological global forces in that country that can affect the success of the expansion into the new area. These forces that Paul is studying are international forces.

Warm Hearts is a nonprofit organization that brings warm meals to older adults and runs errands for its clients; the board of that nonprofit is called the _____.

Local livestock farmers could allow the runoff of manure nutrients into a stream that feeds a local lake because this helps farmers in the short term. However, farmers will act ethically in the short run to avoid harming others in the long run because this is also in the farmer's best long-term interests, is reflected by the _____ approach to deciding ethical dilemmas.

The owners of an organization consist of all those who can claim it as their legal property.

Mr. Jones, a wealthy businessman who made his fortune in the oil industry, understands the importance of a college education, so he has given over $10 million over the last several years to colleges and universities. This is an example of _____.

When individuals who want to start a new venture obtain many small amounts of money from many people, this type of financing is called ____.

As businesses are going green today, sustainability programs have produced environmental benefits, but unfortunately, they have also resulted in higher costs, lower revenues, and at times, have hurt organizations competitively.

Since the 1950s, the percentage of the U.S. labor force represented by unions has _____.

Don has managed several restaurants for over 50 years and is close to retirement. With his maturity, his decisions are sound, based on solid, proven values. Don tends to be an independent thinker who focuses on empowering his employees. Don manages at Kohlberg's ______ level of personal moral development.

To focus on improving company customer service this year, the CEO outlined a list of stakeholders to concentrate on: distributors, local communities, and the mass media. These three groups are ____.