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When a supermarket manager decides to set up an end-of-aisle display for 12-pack containers of Coke Zero,what is the decision about?


A) Product
B) Place
C) Promotion
D) Price
E) Perspective

F) A) and E)
G) C) and E)

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In the U.S.in 2016,online sales topped ________ billion.


A) $25
B) $80
C) $150
D) $350
E) $750

F) None of the above
G) A) and E)

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General merchandise wholesalers handle a wide variety of nonperishable items and usually serve many different kinds of retail stores.

A) True
B) False

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The major advantage of vending machine retailing is that the costs are low relative to the volume they sell.

A) True
B) False

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The "wheel of retailing" theory says that


A) retailers go through cycles from high costs and prices to lower costs and profits.
B) general stores will dominate U.S.retailing again in the next century.
C) new types of retailers enter as low-status,low-margin,low-price operators and eventually offer more services and charge higher prices.
D) None of these answers is correct.

E) A) and D)
F) A) and C)

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Supermarkets


A) usually earn net profits that are at least 15 percent of sales.
B) were late adopters of the mass-merchandising concept.
C) usually carry about 100,000 product items per store.
D) are designed to maximize efficiency.
E) All these answers are correct.

F) B) and E)
G) A) and B)

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A full-service wholesaler in Santa Fe takes title to the products it stocks-a full line of home repair products for independent hardware stores.This wholesaler is a


A) selling agent.
B) broker.
C) specialty wholesaler.
D) rack jobber.
E) single-line wholesaler.

F) A) and D)
G) A) and E)

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With auction companies,demand and supply interact to determine the price.

A) True
B) False

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A retailer's Price decision would NOT include which of the following?


A) delivery charges
B) discount policies
C) frequency of sales
D) store credit card
E) store hours

F) B) and D)
G) A) and B)

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Retailing covers all the activities involved in the sale of products to


A) final consumers.
B) organizational and business customers.
C) producer/suppliers.
D) intermediaries.
E) government agencies.

F) A) and C)
G) C) and D)

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Scrambled merchandising refers to the practice of conventional retailers handling many products within a limited-line,even though many of these products have to be sold at a low profit.

A) True
B) False

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Regarding wholesalers,which of the following are the most numerous?


A) service wholesalers
B) agent wholesalers
C) limited-function wholesalers
D) manufacturers' sales branches
E) merchant wholesalers

F) B) and E)
G) C) and D)

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To what does scrambled merchandising refer?


A) retailers shifting from one product-market to another (e.g.,a food retailer shifting to clothing)
B) limited-line retailers carrying narrow product assortments
C) retailers carrying any product lines they can sell profitably
D) displays of impulse products in supermarkets
E) incompatible price and promotion policies

F) C) and E)
G) None of the above

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Truck wholesalers may provide almost the same services as full service wholesalers,but they usually specialize in perishable products that regular wholesalers prefer not to carry.

A) True
B) False

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________ provide a place where buyers and sellers can come together and bid to complete a transaction.


A) Export agents
B) Brokers
C) Auction companies
D) Selling agents
E) Rack jobbers

F) B) and C)
G) A) and E)

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Retailers who carry any product line that will sell profitably are practicing scrambled merchandising.

A) True
B) False

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Which of the following statements about retailing in international markets is FALSE?


A) Among countries with high levels of access to the Internet,online shopping behavior is similar.
B) Brick-and-mortar retailers adapt strategies when moving into new international markets.
C) Mass-merchandisers find it difficult to grow in less-developed nations.
D) The supercenter concept started in Europe and spread to other nations
E) Slow growth in home markets motivates many retailers to move into international markets.

F) C) and D)
G) A) and D)

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Merchant wholesalers own or take title to the products they sell and are the most common type of wholesaling establishment.

A) True
B) False

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Brokers usually have a long-term relationship with the buyers and sellers.

A) True
B) False

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A wholesaler that carries only health foods instead of a full line of groceries is a


A) general merchandise wholesaler.
B) limited-function wholesaler.
C) general-line wholesaler.
D) cash-and-carry wholesaler.
E) specialty wholesaler.

F) B) and D)
G) A) and E)

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