Question 1

Bureaucratic controls often result in

Accepted Answer

A)   Inflexible behavior.
B)   Quick reaction times.
C)   Strong cultures.
D)   Open communication.
E)   Corporate agility.F) C) and D)
G) A) and B)

Question 2

The control systems that could be used in these scenarios were developed by

Accepted Answer

A)   W. Edwards Deming.
B)   William Ouchi.
C)   Frederick Taylor.
D)   Xerox.
E)   Motorola.F) C) and D)
G) D) and E)

Question 3

Concurrent control takes place while plans are being carried out.

Accepted Answer

A) True 
 B)False

Question 4

The balance sheet shows the financial picture of a company over time.

Accepted Answer

A) True 
 B)False

Question 5

Efforts to circumvent a control system, such as reporting false performance data, are behavior that would be termed

Accepted Answer

A)   Rigidly bureaucratic.
B)   Tactical.
C)   Resisting.
D)   Defensive.
E)   Myopic.F) C) and D)
G) A) and D)

Question 6

In order to gain employee acceptance of useful performance standards, a manager can

Accepted Answer

A)   Set standards that employees view as possible to achieve.
B)   Tell employees that you might not use the standards.
C)   Focus on controlling negative behavior.
D)   Set standards low enough that all employees can easily meet them.
E)   Let employees know that you measure your own performance as well.F) A) and B)
G) None of the above

Question 7

Six sigma is usually overkill; a four sigma quality level eliminates nearly all defects and is suitable for almost every business operation.

Accepted Answer

A) True 
 B)False

Question 8

Which control system does Powertech currently use?

Accepted Answer

A)   Bureaucratic.
B)   Market.
C)   Clan.
D)   Feedforward.
E)   Concurrent.F) A) and E)
G) C) and D)

Question 9

ABC is a method of cost accounting designed to allocate costs across particular business processes according to the amount of time employees devote to particular activities.

Accepted Answer

A) True 
 B)False

Question 10

Where are performance data commonly obtained?

Accepted Answer

A)   Competitors, written reports, and personal observation.
B)   Top, middle, and lower management.
C)   Oral and written reports and personal observation.
D)   Competitors, oral reports, and upper management.
E)   Technical analysts from outside the company.F) B) and E)
G) D) and E)

Question 11

Three key categories of financial ratios are liquidity, leverage, and profitability.

Accepted Answer

A) True 
 B)False

Question 12

An itemized financial statement of the income and the expenses of a company's operations is called the

Accepted Answer

A)   Statement of financial ratios.
B)   Balance sheet.
C)   Cash flow statement.
D)   Assets and liabilities statement.
E)   Profit and loss statement.F) A) and D)
G) B) and E)

Question 13

Liquidity ratios indicate a company's ability to meet its long-term financial obligations.

Accepted Answer

A) True 
 B)False

Question 14

Describe at least four different types of budgets that are frequently used.

Accepted Answer

The answer of Describe at least four different types of...

Question 15

A transfer price is the price charged by one unit for a good or service provided to another unit within the organization.

Accepted Answer

A) True 
 B)False

Question 16

A tentative ________ might be drawn up by a manager to be used as a goal, against which actual performance can be measured.

Accepted Answer

A)   statement of cash flow
B)   profit and loss statement
C)   balance sheet
D)   external audit
E)   capital budgetF) A) and B)
G) C) and E)

Question 17

As long as supervisors monitor behavior constantly, the feedback may be given at any point in time without consequence.

Accepted Answer

A) True 
 B)False

Question 18

Market controls involve

Accepted Answer

A)   The use of rules and regulations.
B)   The use of economic forces.
C)   The use of authority.
D)   The use of sales and variable costs levels.
E)   The use of norms.F) C) and D)
G) D) and E)

Question 19

The balance sheet shows

Accepted Answer

A)   Annual profit.
B)   Projected profit.
C)   Important financial ratios that indicate financial health.
D)   A financial picture of a company at a given time.
E)   A company's performance over time.F) B) and D)
G) C) and E)

Question 20

Control based on the norms, values, shared goals, and trust among group members is referred to as

Accepted Answer

A)   Clan control.
B)   Feedback control.
C)   Concurrent control.
D)   Feedforward control.
E)   Market control.F) D) and E)
G) A) and E)

Exam 16: Managerial Control

In order to gain employee acceptance of useful performance standards, a manager can

Correct AnswerverifiedShow Answer

Control based on the norms, values, shared goals, and trust among group members is referred to as

Correct AnswerverifiedShow Answer

An itemized financial statement of the income and the expenses of a company's operations is called the

Correct AnswerverifiedShow Answer

Which control system does Powertech currently use?

Correct AnswerverifiedShow Answer

A transfer price is the price charged by one unit for a good or service provided to another unit within the organization.

Correct AnswerverifiedShow Answer

The balance sheet shows

Correct AnswerverifiedShow Answer

Efforts to circumvent a control system, such as reporting false performance data, are behavior that would be termed

Correct AnswerverifiedShow Answer

The balance sheet shows the financial picture of a company over time.

Correct AnswerverifiedShow Answer

Liquidity ratios indicate a company's ability to meet its long-term financial obligations.

Correct AnswerverifiedShow Answer

A tentative ________ might be drawn up by a manager to be used as a goal, against which actual performance can be measured.

Correct AnswerverifiedShow Answer

Bureaucratic controls often result in

Correct AnswerverifiedShow Answer

Three key categories of financial ratios are liquidity, leverage, and profitability.

Correct AnswerverifiedShow Answer

ABC is a method of cost accounting designed to allocate costs across particular business processes according to the amount of time employees devote to particular activities.

Correct AnswerverifiedShow Answer

The control systems that could be used in these scenarios were developed by

Correct AnswerverifiedShow Answer

Concurrent control takes place while plans are being carried out.

Correct AnswerverifiedShow Answer

As long as supervisors monitor behavior constantly, the feedback may be given at any point in time without consequence.

Correct AnswerverifiedShow Answer

Six sigma is usually overkill; a four sigma quality level eliminates nearly all defects and is suitable for almost every business operation.

Correct AnswerverifiedShow Answer

Market controls involve

Correct AnswerverifiedShow Answer

Describe at least four different types of budgets that are frequently used.

Correct AnswerverifiedShow Answer

Where are performance data commonly obtained?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified