Question 1

Which of the following is a guideline to succeed in an interview?

Accepted Answer

A)  Take credit for your individual accomplishments but also demonstrate your team orientation.
B)  Provide detailed and elaborate responses to questions.
C)  Frankly express your displeasure with your previous jobs.
D)  Ignore questions on weaknesses.
E)  Say "we" instead of "I" more often when talking about accomplishments at work.F) B) and E)
G) B) and C) A

Question 2

While describing accomplishments and experiences in a résumé, begin statements with _____ verbs.

Accepted Answer

A)  irregular
B)  modal
C)  static
D)  auxiliary
E)  actionF) D) and E)
G) B) and D)

Question 3

Which of the following statements in a résumé is effective in highlighting an individual's key skills and attributes?

Accepted Answer

A)  I waited tables at the restaurant.
B)  Kept track of all the goods sold.
C)  I am a good leader.
D)  Took inventory of all goods sold in the store.
E)  Responsible for advertising.F) C) and D)
G) None of the above

Question 4

A mistake that many job applicants make while creating résumés is:

Accepted Answer

A)  neglecting to include areas they need to improve on.
B)  forgetting to include their hobbies and other interests.
C)  trying to display everything they do well.
D)  highlighting only a few of their abilities and attributes.
E)  condensing all their important work-related information into one-two pages.F) B) and C)
G) None of the above

Question 5

Which of the following sections is considered optional while creating a résumé?

Accepted Answer

A)  Education
B)  Work experience
C)  Name block
D)  Objective statement
E)  Contact informationF) C) and E)
G) B) and E)

Question 6

By taking a focused approach in writing cover letters, _____.

Accepted Answer

A)  you can use flowery language to convey a confident and enthusiastic tone
B)  you can avoid identifying the position you are applying for
C)  you can avoid the need to write a résumé
D)  you strengthen the story you are telling of your qualifications
E)  you can increase the size of your cover letter to two to three pagesF) All of the above
G) B) and C)

Question 7

In order to succeed in an interview, you should:

Accepted Answer

A)  talk only about your abilities and accomplishments.
B)  be perceptive about what hiring managers are evaluating.
C)  talk about personal success stories in great detail.
D)  avoid asking the interviewer questions.
E)  speak negatively of your former employers.F) A) and E)
G) B) and E)

Question 8

Sam has just completed his master's degree in management and wants to apply for an assistant manager's post at a recruitment firm.Which of the following is the first step Sam should take to create his résumé and cover letter?

Accepted Answer

A)  He should work on his areas of improvement.
B)  He should carefully evaluate his career ambitions and qualifications.
C)  He should use clichés, buzzwords, and jargon.
D)  He should communicate informally with his prospective employers.
E)  He should provide a career summary.F) A) and B)
G) A) and C) B

Question 9

Which of the following is a principle you should follow when you resign from an organization?

Accepted Answer

A)  Describe how your former job did not match your competency levels.
B)  Elaborately and enthusiastically explain the new position to your former employers.
C)  Show graciousness and appreciation for the professional opportunities that were given to you.
D)  Use your new job offer to bargain for a better compensation package from your former employer.
E)  Express your negative experiences with your supervisor and colleagues.F) A) and B)
G) All of the above

Question 10

Which of the following is an example of an ability?

Accepted Answer

A)  Analytical
B)  Reliable
C)  People-oriented
D)  Leadership
E)  FlexibleF) All of the above
G) D) and E)

Question 11

One of the best ways to understand a potential employer's needs is to:

Accepted Answer

A)  develop new interests that are related to your job.
B)  work on building effective workplace relationships.
C)  reach out to people who can provide credible accounts of your qualifications.
D)  work on your areas of improvement.
E)  carefully read and analyze the job position announcement.F) A) and C)
G) A) and B)

Question 12

Why should you send a note of appreciation following an interview?

Accepted Answer

A)  To demonstrate your grasp of social etiquette
B)  To flatter your employer in the hope of getting the job
C)  To increase your chances of getting your expected salary
D)  To show your potential employer that you are desperate to get the job
E)  To express goodwill and confirm your interest in the positionF) A) and B)
G) A) and D)

Question 13

When leaving an organization, you should inform your supervisor that you are leaving, preferably in person.

Accepted Answer

A) True 
 B)False  True

Question 14

Some job applicants fail to understand the importance of providing _____ in their résumés, which is actually among the most important factors in gaining a new position.

Accepted Answer

A)  additional information
B)  personal details
C)  personal references
D)  information about their high-school education
E)  an objectives statementF) B) and C)
G) B) and D)

Question 15

When people apply to formal job announcements, they must write a(n)  _____ cover letter since it is for an open position that a company advertises.

Accepted Answer

A)  informal
B)  chronological
C)  serialized
D)  conversational
E)  solicitedF) A) and D)
G) A) and B)

Question 16

Discuss the importance of removing irrelevant details from résumés.

Accepted Answer

Writing résumés and cover letters requir...

Question 17

Career summaries focus on the needs of _____.

Accepted Answer

A)  job seekers
B)  employees
C)  job incumbents
D)  interviewees
E)  employersF) A) and E)
G) A) and D)

Question 18

Cover letters and résumés are persuasive messages that show how you meet the needs of your prospective employers.

Accepted Answer

A) True 
 B)False

Question 19

Discuss the etiquette for following up after job interviews.

Accepted Answer

Sending a note of appreciation following...

Question 20

Explain the process of reviewing résumés and cover letters.

Accepted Answer

On the most basic level, you should make...

Exam 16: Employment Communications

Which of the following is a guideline to succeed in an interview?

Correct AnswerverifiedA

While describing accomplishments and experiences in a résumé, begin statements with _____ verbs.

Correct AnswerverifiedShow Answer

Which of the following statements in a résumé is effective in highlighting an individual's key skills and attributes?

Correct AnswerverifiedShow Answer

A mistake that many job applicants make while creating résumés is:

Correct AnswerverifiedShow Answer

Which of the following sections is considered optional while creating a résumé?

Correct AnswerverifiedShow Answer

By taking a focused approach in writing cover letters, _____.

Correct AnswerverifiedShow Answer

In order to succeed in an interview, you should:

Correct AnswerverifiedShow Answer

Sam has just completed his master's degree in management and wants to apply for an assistant manager's post at a recruitment firm.Which of the following is the first step Sam should take to create his résumé and cover letter?

Correct AnswerverifiedB

Which of the following is a principle you should follow when you resign from an organization?

Correct AnswerverifiedShow Answer

Which of the following is an example of an ability?

Correct AnswerverifiedShow Answer

One of the best ways to understand a potential employer's needs is to:

Correct AnswerverifiedShow Answer

Why should you send a note of appreciation following an interview?

Correct AnswerverifiedShow Answer

When leaving an organization, you should inform your supervisor that you are leaving, preferably in person.

Correct AnswerverifiedTrue

Some job applicants fail to understand the importance of providing _____ in their résumés, which is actually among the most important factors in gaining a new position.

Correct AnswerverifiedShow Answer

When people apply to formal job announcements, they must write a(n) _____ cover letter since it is for an open position that a company advertises.

Correct AnswerverifiedShow Answer

Discuss the importance of removing irrelevant details from résumés.

Correct AnswerverifiedWriting résumés and cover letters requir...View AnswerShow Answer

Career summaries focus on the needs of _____.

Correct AnswerverifiedShow Answer

Cover letters and résumés are persuasive messages that show how you meet the needs of your prospective employers.

Correct AnswerverifiedShow Answer

Discuss the etiquette for following up after job interviews.

Correct AnswerverifiedSending a note of appreciation following...View AnswerShow Answer

Explain the process of reviewing résumés and cover letters.

Correct AnswerverifiedOn the most basic level, you should make...View AnswerShow Answer

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True

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Writing résumés and cover letters requir...
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Sending a note of appreciation following...
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On the most basic level, you should make...
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