Question 1

Recent research shows that work-life balance now ranks second only to compensation as the most important driver of employee attraction and commitment.

Accepted Answer

A) True 
 B)False

Question 2

The two parts of recruiting are:

Accepted Answer

A)   make candidates aware that the organization is seeking employees and persuade them to apply for the jobs.
B)   make candidates aware that the organization is seeking employees and make sure that their qualifications match the position.
C)   make sure that the candidates' qualifications match the position and persuade them to apply for the job.
D)   none of theseE) B) and D)
F) A) and B)

Question 3

Which of the following statements is TRUE if an interviewer wants to know if a candidate is a U.S.citizen?

Accepted Answer

A)   The interviewer can ask.
B)   The interviewer can ask only if U.S. citizenship is a BFOQ.
C)   The interviewer cannot ask.
D)   There are no guidelines as to what an interviewer can or cannot ask about this particular topic.E) B) and D)
F) B) and C)

Question 4

List the steps in job instructional training.

Accepted Answer

The steps in job instructional...

Question 5

For the job considered in Work Application 3,were you given a realistic job preview?
Explain.

Accepted Answer

As an AI language model, I don't have ac...

Question 6

The National Labor Relations Board (NLRB) oversees labor relations in the United States by doing all of the following EXCEPT:

Accepted Answer

A)   issuing injunctions against offending employers.
B)   conducting unionization elections.
C)   hearing unfair labor practice complaints.
D)   providing mediators for collective bargaining negotiations.E) A) and B)
F) None of the above

Question 7

AT&T felt the best way to train employees on customer service was to have employees act as customers: sit back-to-back in chairs and simulate a customer calling the company.This training method is known as:

Accepted Answer

A)   programmed learning.
B)   job rotation.
C)   role playing.
D)   behavior modeling.E) A) and B)
F) A) and C)

Question 8

The interview is usually the most heavily weighted step in the selection process.

Accepted Answer

A) True 
 B)False  True

Question 9

Managers select the best statement that describes the employee's performance on a form when using the __________ method of performance appraisal.

Accepted Answer

A)   rating scale
B)   behaviorally anchored rating scale (BARS) 
C)   management by objectives (MBO) 
D)   rankingE) All of the above
F) C) and D) B

Question 10

Which of the following training methods involves giving trainees special assignments,such as developing a new product or preparing a report?

Accepted Answer

A)   projects
B)   cases
C)   role playing
D)   behavior modelingE) B) and C)
F) A) and D)

Question 11

Describe hypothetical questions and probing questions.

Accepted Answer

A hypothetical question requires the can...

Question 12

A developmental performance appraisal is used to make decisions and plans for performance improvements.

Accepted Answer

A) True 
 B)False

Question 13

During a job interview at a large company,Miriam was asked for references from a past manager and teacher.Identify whether this question can or cannot be asked.

Accepted Answer

A)   legal (can ask) 
B)   illegal (cannot ask during preemployment) C) A) and B)
D) undefined

Question 14

Which of the following statements is TRUE if an interviewer wants to know how soon an older person might retire?

Accepted Answer

A)   The interviewer can ask.
B)   The interviewer can ask only if retirement age is a BFOQ.
C)   The interviewer cannot ask.
D)   There are no guidelines as to what an interviewer can or cannot ask about this particular topic.E) All of the above
F) A) and B)

Question 15

Which of the following elements should be included in an orientation program?

Accepted Answer

A)   explanation of standing plans
B)   a tour
C)   introduction to coworkers
D)   all of theseE) None of the above
F) All of the above

Question 16

How often should performance appraisals be conducted?

Accepted Answer

Performance appraisals should be an ongoing process,including both informal and formal sessions.

Question 17

Identify the major components of compensation.

Accepted Answer

The two components o...

Question 18

__________ is the process of introducing new employees to the organization and their jobs.

Accepted Answer

A)   Training
B)   Orientation
C)   Development
D)   Vestibule trainingE) A) and B)
F) A) and C)

Question 19

The Equal Employment Opportunity Act of 1972 prohibits employment discrimination on the basis of all of the following EXCEPT:

Accepted Answer

A)   race or color.
B)   sex.
C)   sexuality
D)   religion.E) B) and C)
F) A) and C)

Question 20

What is a bona fide occupational qualification (BFOQ)?

Accepted Answer

A bona fide occupational quali...

Exam 7: Human Resources Management

Recent research shows that work-life balance now ranks second only to compensation as the most important driver of employee attraction and commitment.

Correct AnswerverifiedShow Answer

The two parts of recruiting are:

Correct AnswerverifiedShow Answer

Which of the following statements is TRUE if an interviewer wants to know if a candidate is a U.S.citizen?

Correct AnswerverifiedShow Answer

List the steps in job instructional training.

Correct AnswerverifiedThe steps in job instructional...View AnswerShow Answer

For the job considered in Work Application 3,were you given a realistic job preview? Explain.

Correct AnswerAnswered by ExamLex AIAs an AI language model, I don't have ac...View AnswerShow Answer

The National Labor Relations Board (NLRB) oversees labor relations in the United States by doing all of the following EXCEPT:

Correct AnswerverifiedShow Answer

AT&T felt the best way to train employees on customer service was to have employees act as customers: sit back-to-back in chairs and simulate a customer calling the company.This training method is known as:

Correct AnswerverifiedShow Answer

The interview is usually the most heavily weighted step in the selection process.

Correct AnswerverifiedTrue

Managers select the best statement that describes the employee's performance on a form when using the __________ method of performance appraisal.

Correct AnswerverifiedB

Which of the following training methods involves giving trainees special assignments,such as developing a new product or preparing a report?

Correct AnswerverifiedShow Answer

Describe hypothetical questions and probing questions.

Correct AnswerverifiedA hypothetical question requires the can...View AnswerShow Answer

A developmental performance appraisal is used to make decisions and plans for performance improvements.

Correct AnswerverifiedShow Answer

During a job interview at a large company,Miriam was asked for references from a past manager and teacher.Identify whether this question can or cannot be asked.

Correct AnswerverifiedShow Answer

Which of the following statements is TRUE if an interviewer wants to know how soon an older person might retire?

Correct AnswerverifiedShow Answer

Which of the following elements should be included in an orientation program?

Correct AnswerverifiedShow Answer

How often should performance appraisals be conducted?

Correct AnswerverifiedPerformance appraisals should be an ongoing process,including both informal and formal sessions.

Identify the major components of compensation.

Correct AnswerverifiedThe two components o...View AnswerShow Answer

__________ is the process of introducing new employees to the organization and their jobs.

Correct AnswerverifiedShow Answer

The Equal Employment Opportunity Act of 1972 prohibits employment discrimination on the basis of all of the following EXCEPT:

Correct AnswerverifiedShow Answer

What is a bona fide occupational qualification (BFOQ)?

Correct AnswerverifiedA bona fide occupational quali...View AnswerShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The steps in job instructional...
View Answer

Correct Answer
Answered by ExamLex AI
As an AI language model, I don't have ac...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
True

Correct Answer
verified
B

Correct Answer
verified

Correct Answer
verified
A hypothetical question requires the can...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Performance appraisals should be an ongoing process,including both informal and formal sessions.

Correct Answer
verified
The two components o...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A bona fide occupational quali...
View Answer