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'Bricks and Mortar' retailers such as Gerry Harvey clam that they have been disadvantaged by the rise of e-marketing. Consumers however, have gained a number of advantages from e-marketing including:


A) increased competition.
B) convenience.
C) ability to access product information.
D) Options a, b and c.
E) Both a and c.

F) C) and D)
G) A) and D)

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A large organisation sets up a private web site for sharing information securely with its suppliers. This web site is an example of an:


A) internet.
B) extranet.
C) intranet.
D) outernet.

E) A) and B)
F) A) and C)

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While setting up the Myer website for online purchases, the Myer online-marketing department manager learned that:


A) spam is the term given to unsolicited electronic messages.
B) modern information and communication technologies have led to an increase in intellectual property theft.
C) the borderless, international nature of much e-marketing activity can make it difficult to determine which country's laws apply.
D) Options a, b and c.
E) Only options a and b.

F) D) and E)
G) B) and D)

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Paid advertising that appears similarly to a search result on a search engine page is:


A) viral marketing.
B) societal marketing.
C) stealth marketing.
D) search engine marketing.

E) A) and B)
F) B) and C)

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Which of the following statements best describes Web 2.0?


A) Online communities where members contribute to and build the community and content.
B) Online communities where users can substantially control their own online experience through customisation and interactivity.
C) A website that is designed to act as a gateway to other related sites
D) All of the options listed.
E) Both a and b.

F) B) and E)
G) A) and B)

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The GDPR was legislation passed in the European Union (EU) in 2018, aiming to address the transfer of personal data of EU citizens, and its use by organisations. This is a measure to address:


A) losing control of the customer experience.
B) unsolicited emails from customers.
C) consumer privacy.
D) confusion with other web sites.
E) customers forwarding information about their products.

F) B) and C)
G) All of the above

Correct Answer

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A university student is trying to earn some extra money on the side by offering some tuition help for specific topics. They advertise this on local pages like Gumtree and Facebook Marketplace. This is an example of:


A) classified advertising.
B) search advertising
C) display advertising.
D) None of the above.

E) None of the above
F) B) and D)

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Traditionally, house hunting involved walking the streets of your chosen neighbourhood, visiting numerous 'open for inspections' and having lengthy discussions with real estate agents and local people to get information about property values in the area. Websites such as realestate.com.au are a good example of how individual consumers now have increased:


A) profiling.
B) interaction.
C) digitalisation.
D) comparability.
E) control.

F) A) and B)
G) D) and E)

Correct Answer

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