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Exam 11: Expression Web E-Commerce Feature - E-Commerce

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Question 21

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One-time setup, monthly access, and per-transaction fees are all associated with a(n) _________________________.

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verified

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Question 22

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An e-commerce _________________________ identifies the revenue-generation processes for a business involved in e-commerce.

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verified

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The process of picking sold items from an inventory, packing the items, and shipping them to the customer is called _________________________.

Private corporate internal networks are called ____.

Using a(n)_________________________, such as PayPal Website Payments Standard, allows your customers to shop at your online store and then pay for their purchases at another site.

At a minimum, your e-commerce Web site must provide an FAQ page and links to downloadable product user manuals to promote customer support and service.

Which of the following is an example of a third-party payment processor?

The final step in processing an online sales order is processing the customer s payment, as illustrated in the accompanying figure.

Many businesses involved in e-commerce combine multiple payment gateways to generate revenues.

Requests for quotes (RFQs) , bills of lading, receiving reports, and purchase orders transmitted online are all examples of ____ transactions.

E-commerce actually began many years ago with the advent of the EFT and EDI systems.

Selling from a virtual inventory is called _________________________.

Dairy.com, an online marketplace for the dairy industry, is a real-world example of _________________________ e-commerce.

_________________________ is the real-world e-commerce site most often associated with the consumer-to-business (C2B) e-commerce business model.

You can apply for a merchant account at a financial institution that specializes in e-commerce transactions by providing information about your online business, such as the type of credit cards you will accept and your business and/or personal credit history.

A(n) _________________________ is a business that verifies, authorizes, and processes secure credit card transactions in real time.

Software that records each individual item purchased and then summarizes the purchased items into a single order that includes total item cost, applicable sales tax, available coupons or discounts, and shipping costs is called ____ software.

A payment processor, as shown in the accompanying figure, records each individual item purchased and then summarizes all purchased items into a single order.

A ____ occurs when a financial institution must return funds to a credit card company because the card holder refuses to pay a disputed charge.

Before getting involved in e-commerce, your small business must have all the resources - time, money, accounting and technical staffs, and so forth - necessary to create a product catalog, get approved for and open a merchant account, design and develop in-house shopping cart software, identify and connect with a payment processor and payment gateway system, and then tie sales and payments into your business's back office and order fulfillment systems.