A) Collecting personal information is challenging and time-consuming.
B) Over-collection of personal information can increase risks of mishandling that information.
C) Organisations often don't have the resources available to do this type of collection well.
D) Collecting personal information can be expensive.
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Multiple Choice
A) Knowledge services
B) Knowledge-management programs
C) Effective communication
D) Social networks
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True/False
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Multiple Choice
A) Recommendation engines
B) Internet of Things (IoT)
C) Chatbots
D) Privacy impact assessments (PIA)
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verified
Multiple Choice
A) encouraging members to engage in critical thinking and questioning in order to analyse, evaluate and create new ideas as well as implement the decisions of the community.
B) encouraging members to develop individual processes and take unilateral decisions.
C) combining knowledge management and learning opportunities.
D) encouraging members to form social relationships which foster trust.
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Multiple Choice
A) does not require additional training.
B) is about providing appropriate environment, motivation and role models.
C) predominantly involves people management.
D) predominantly involves the management of processes.
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True/False
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Multiple Choice
A) knowledge in processes.
B) organisational memory.
C) customer knowledge.
D) knowledge in people.
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True/False
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True/False
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True/False
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Essay
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Multiple Choice
A) Socialisation
B) Externalisation
C) Combination
D) Internalisation
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Multiple Choice
A) Destroy or de-identify personal information that is no longer needed
B) Collect and hold personal information needed for service and tasks
C) Put into place strategies to protect personal information held
D) Embed privacy protections into personal information handling practices
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Multiple Choice
A) cannot be taught to people.
B) cannot be transformed.
C) is taken as personal property.
D) is known only by an individual.
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Multiple Choice
A) Data visualisation
B) Predictive analytics
C) Data mining
D) In-memory analytics
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Multiple Choice
A) case-based reasoning
B) knowledge structuring
C) evidence-based reasoning
D) knowledge-management enabling
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True/False
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