Question 1

Which of the following is an appropriate example of an honest behavior?

Accepted Answer

A)   A supervisor tactfully plays favorites or passes the blame for mistakes on to his or her employees.
B)   A supervisor makes sure that the employees get the credit when they make a brilliant suggestion.
C)   A supervisor is seen by others in the organization to put his or her own interests first.
D)   A supervisor manipulates company policies to ensure that the company's targets are met.E) B) and C)
F) B) and D)

Question 2

Which of the following is the first step a supervisor should take when he or she suspects that an employee is behaving unethically?

Accepted Answer

A)   Confront the employee with the evidence
B)   Follow the organization's disciplinary procedure
C)   Gather and record evidence
D)   Look for and correct the conditions that led to the problemE) C) and D)
F) A) and D)

Question 3

Christie, the supervisor of a library, suspects Ernie, one of the librarians, of selling library books to secondhand bookshops. She watches him for the next few days and gathers the required evidence to confirm her suspicion. Then, Christie meets Ernie and discusses the situation. In the context of the course of action to be followed when an employee is suspected of unethical behavior, in which step is Christie currently involved?

Accepted Answer

A)   Correcting the conditions that led to the problem
B)   Following the organization's procedure
C)   Confronting the employee with the evidence
D)   Filing a lawsuit against the employeeE) A) and B)
F) B) and C)

Question 4

Which of the following statements is the definition of ethics?

Accepted Answer

A)   The moral obligation to protect the monetary interests of an organization at all costs
B)   The principles by which people distinguish what is morally right
C)   The values that help people understand cultural differences
D)   A pattern of behavior related to employees' positions in a groupE) All of the above
F) B) and C)

Question 5

Many employees are afraid to be ethical because doing so would

Accepted Answer

A)   cause their customers to go away.
B)   limit the satisfaction they get from their jobs.
C)   lead to their termination under the Sarbanes-Oxley Act.
D)   cause their performance to suffer and cost them their jobs.E) A) and D)
F) B) and C)

Question 6

Clayton, an accounts manager at Zonfex Corp., finds discrepancies in the company's financial records. He finds that Zonfex is practicing unlawful accounting and eventually exposes the company in a press conference. In the context of corporate social responsibility, Clayton is a(n)  _____.

Accepted Answer

A)   unethical employee
B)   nepotistic executive
C)   corporate traitor
D)   whistle-blowerE) A) and B)
F) All of the above

Question 7

The Davis model of corporate social responsibility states that the social costs related to each activity, product, or service shall be passed on to the consumer. This implies that

Accepted Answer

A)   businesses have a significant impact on societal issues such as environmental pollution and minority employment.
B)   business shall operate as a two-way open system, with open receipt of inputs from society and open disclosure of its operations to the public.
C)   business institutions have the responsibility to become involved in certain social problems that are outside their normal areas of operation.
D)   consumers must be ready to buy services from businesses to help them maintain operational functions.E) B) and C)
F) A) and D)

Question 8

A supervisor's general attitude toward whistle-blowing should be to

Accepted Answer

A)   expose all whistle-blowers to the media.
B)   agree with the top management if they decide to fire a whistle-blower.
C)   forbid the same whistle-blower from retaliating against employees again.
D)   discourage reports of wrongdoing when they are motivated simply by pettiness.E) B) and C)
F) A) and B)

Question 9

Which of the following is the primary effect of teaching supervisors about the importance of ethics?

Accepted Answer

A)   It improves productivity in an organization.
B)   It helps supervisors in eliminating quality control processes.
C)   It helps supervisors enhance their human relations skills.
D)   It promotes social responsibility in an organization.E) B) and D)
F) C) and D)

Question 10

In the context of the benefits of ethical behavior, ethics helps in

Accepted Answer

A)   eliminating quality control processes.
B)   eliminating corporate responsibilities.
C)   distinguishing right from wrong.
D)   deciphering an organization's productive trends.E) A) and B)
F) All of the above

Question 11

Meeting high ethical standards is likely to be most challenging for

Accepted Answer

A)   people who support political ideologies.
B)   women who have to put up with more hardships than men.
C)   people who work in publicly traded companies.
D)   those who work with people from more than one culture.E) C) and D)
F) A) and D)

Question 12

Joe, the supervisor of the information technology team of BHJ Corp., does not like Frank, one of his employees. He often passes the blame for mistakes on to Frank and tasks him with responsibilities that he does not have the skill or knowledge to handle. In the context of the ethical behavior of supervisors, which dimension of ethical behavior does Joe violate in this scenario?

Accepted Answer

A)   Loyalty
B)   Accountability
C)   Fairness
D)   OpennessE) None of the above
F) B) and C)

Question 13

A supervisor should bear in mind that the typical whistle-blower is a

Accepted Answer

A)   troublemaker.
B)   person with high ideals and competence.
C)   vindictive person.
D)   person who wants to bring negative publicity to a company.E) A) and B)
F) A) and D)

Question 14

Esther, the owner of a restaurant, thinks her restaurant needs to become more sustainable in its approach. She asks her employees to focus on reducing their energy use. In the context of organizations putting in efforts to achieve sustainability, this is an example of ________.

Accepted Answer

A)   setting sustainability goals
B)   tracking progress toward sustainability
C)   rewarding contributions to sustainability
D)   hiring people with sustainability skillsE) A) and D)
F) C) and D)

Question 15

An organization's written statement of its values and its rules for ethical behavior is known as its

Accepted Answer

A)   mission statement.
B)   code of ethics.
C)   vision statement.
D)   ethical agenda.E) A) and B)
F) B) and D)

Question 16

Maya, the CEO of Xyno Composites, introduces training programs to educate her employees on how to distinguish between moral and immoral behaviors. In the context of corporate social responsibility, the changes introduced by Maya are intended to improve her company's ________.

Accepted Answer

A)   ethical practices
B)   environmental impact
C)   short-term profits
D)   production methodsE) A) and B)
F) A) and C)

Question 17

Ethical behavior is part of a range of behaviors that ensure

Accepted Answer

A)   the preservation of informal culture in a company.
B)   optimum returns on the investments of a company.
C)   an organization's long-term health and success.
D)   the financial growth of a few employees in an organization.E) B) and C)
F) C) and D)

Question 18

If someone complains about a genuine case of ethical violation, a supervisor should

Accepted Answer

A)   investigate the complaint and report what will be done.
B)   ignore the complaint if it does not affect the company's profits.
C)   immediately bring it to the attention of the media.
D)   advise the whistle-blower to call government agencies.E) A) and D)
F) B) and C)

Question 19

In an organization that is sustainable, managers make decisions aimed at balancing present needs against the needs of future generations in three areas: the economy, the environment, and society.

Accepted Answer

A) True 
 B)False

Question 20

Identify a true statement about the treatment of whistle-blowers who go public with their complaints.

Accepted Answer

A)   They are arrested for sedition under the Sarbanes-Oxley Act.
B)   Under a Civil War-era law, they are seen as complicit in the corruption they report.
C)   Though they are protected under the law, they are often resented and rejected by their co-workers.
D)   They are forbidden from disclosing corruption in government institutions to the media.E) B) and D)
F) A) and B)

Exam 4: Corporate Social Responsibility, Ethics, and Sustainability

Which of the following is an appropriate example of an honest behavior?

Correct Answer
verified

Many employees are afraid to be ethical because doing so would

Correct Answer
verified

Correct Answer
verified

In the context of the benefits of ethical behavior, ethics helps in

Correct Answer
verified

The Davis model of corporate social responsibility states that the social costs related to each activity, product, or service shall be passed on to the consumer. This implies that

Correct Answer
verified

In an organization that is sustainable, managers make decisions aimed at balancing present needs against the needs of future generations in three areas: the economy, the environment, and society.

Correct Answer
verified

Correct Answer
verified

If someone complains about a genuine case of ethical violation, a supervisor should

Correct Answer
verified

Ethical behavior is part of a range of behaviors that ensure

Correct Answer
verified

Which of the following is the primary effect of teaching supervisors about the importance of ethics?

Correct Answer
verified

A supervisor's general attitude toward whistle-blowing should be to

Correct Answer
verified

Identify a true statement about the treatment of whistle-blowers who go public with their complaints.

Correct Answer
verified

Clayton, an accounts manager at Zonfex Corp., finds discrepancies in the company's financial records. He finds that Zonfex is practicing unlawful accounting and eventually exposes the company in a press conference. In the context of corporate social responsibility, Clayton is a(n) _____.

Correct Answer
verified

Which of the following statements is the definition of ethics?

Correct Answer
verified

Esther, the owner of a restaurant, thinks her restaurant needs to become more sustainable in its approach. She asks her employees to focus on reducing their energy use. In the context of organizations putting in efforts to achieve sustainability, this is an example of ________.

Correct Answer
verified

Maya, the CEO of Xyno Composites, introduces training programs to educate her employees on how to distinguish between moral and immoral behaviors. In the context of corporate social responsibility, the changes introduced by Maya are intended to improve her company's ________.

Correct Answer
verified

Meeting high ethical standards is likely to be most challenging for

Correct Answer
verified

A supervisor should bear in mind that the typical whistle-blower is a

Correct Answer
verified

Which of the following is the first step a supervisor should take when he or she suspects that an employee is behaving unethically?

Correct Answer
verified

An organization's written statement of its values and its rules for ethical behavior is known as its

Correct Answer
verified

Exam 4: Corporate Social Responsibility, Ethics, and Sustainability

Which of the following is an appropriate example of an honest behavior?

Correct AnswerverifiedShow Answer

Many employees are afraid to be ethical because doing so would

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the context of the benefits of ethical behavior, ethics helps in

Correct AnswerverifiedShow Answer

The Davis model of corporate social responsibility states that the social costs related to each activity, product, or service shall be passed on to the consumer. This implies that

Correct AnswerverifiedShow Answer

In an organization that is sustainable, managers make decisions aimed at balancing present needs against the needs of future generations in three areas: the economy, the environment, and society.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

If someone complains about a genuine case of ethical violation, a supervisor should

Correct AnswerverifiedShow Answer

Ethical behavior is part of a range of behaviors that ensure

Correct AnswerverifiedShow Answer

Which of the following is the primary effect of teaching supervisors about the importance of ethics?

Correct AnswerverifiedShow Answer

A supervisor's general attitude toward whistle-blowing should be to

Correct AnswerverifiedShow Answer

Identify a true statement about the treatment of whistle-blowers who go public with their complaints.

Correct AnswerverifiedShow Answer

Clayton, an accounts manager at Zonfex Corp., finds discrepancies in the company's financial records. He finds that Zonfex is practicing unlawful accounting and eventually exposes the company in a press conference. In the context of corporate social responsibility, Clayton is a(n) _____.

Correct AnswerverifiedShow Answer

Which of the following statements is the definition of ethics?

Correct AnswerverifiedShow Answer

Esther, the owner of a restaurant, thinks her restaurant needs to become more sustainable in its approach. She asks her employees to focus on reducing their energy use. In the context of organizations putting in efforts to achieve sustainability, this is an example of ________.

Correct AnswerverifiedShow Answer

Maya, the CEO of Xyno Composites, introduces training programs to educate her employees on how to distinguish between moral and immoral behaviors. In the context of corporate social responsibility, the changes introduced by Maya are intended to improve her company's ________.

Correct AnswerverifiedShow Answer

Meeting high ethical standards is likely to be most challenging for

Correct AnswerverifiedShow Answer

A supervisor should bear in mind that the typical whistle-blower is a

Correct AnswerverifiedShow Answer

Which of the following is the first step a supervisor should take when he or she suspects that an employee is behaving unethically?

Correct AnswerverifiedShow Answer

An organization's written statement of its values and its rules for ethical behavior is known as its

Correct AnswerverifiedShow Answer

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