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Publicity, unlike other forms of public relations, can easily be strategically controlled.

A) True
B) False

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What common goal does corporate image advertising, advocacy advertising, and cause-related advertising share? Outline the unique features of each of these types of corporate advertising.

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The goal of all corporate advertising is...

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A leading sporting goods company calls a press conference to announce that the National Football League has signed a contract to endorse the company's products.By doing this, the sporting goods company ensures that:


A) the national media is virtually forced to cover the story.
B) its story has more credibility and an air of importance.
C) journalists do an exclusive story on the firm.
D) its goods become more financially beneficial to the consumer.

E) A) and D)
F) B) and C)

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Corporate advertising is not always targeted at the consumer.

A) True
B) False

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A feature story allows a firm to write an exclusive story about the company in a newspaper or any other medium.

A) True
B) False

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One important tactical tool is the press release.A firm can best take advantage of press coverage by:


A) conducting industry events or community activities that reflect favorably on the firm.
B) disseminating information and correcting misinformation within the firm.
C) preparing employees for public appearances.
D) having a file of information that makes for good news stories.

E) B) and C)
F) A) and B)

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Which of the following is an example of corporate advertising?


A) An advertisement showing the logo of Adidas, an athlete tied to a tire, and the caption "Bring it on."
B) An advertisement showing the logo of LG, the cell phone model "Chocolate Platinum," and the caption "Pure Decadence."
C) An advertisement showing the brand name of Sony, a Playstation 3, and several game characters placed around the device.
D) An advertisement showing the various lipsticks of a cosmetics company and the caption "Luscious Lips."

E) A) and B)
F) A) and C)

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Scenario 18-3 For some years now, enterprising individuals have gotten their own ideas, forums, and entertainment programs out in front of the public with no help from big tech firms, media conglomerates, or ad agencies.They simply posted their creations on the Internet.It began with blogs, moved to podcasts, expanded to social networks, moved on to YouTube videos, and transferred to Twitter.Audience members can download these technological tidbits-text, visual, and audio formats-to their laptops as well as to cell phones, Blackberries, iPods, iPads, and every other mobile gadget that hits the market.Eventually, public relations companies started getting into the act. -(Scenario 18-3) A garment manufacturer emphasizes on designing clothes using sustainable practices.Recently, it launched a Facebook page to gather signatures of people in favor of planting three trees when one is felled.This is a form of _____.


A) corporate image advertising.
B) advocacy advertising.
C) buzz marketing.
D) influencer marketing.

E) A) and B)
F) A) and C)

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An electronics company is about to launch a new line of microwaves.Its public relations team focuses on a feature story rather than a press release because the company can:


A) create the feature story internally.
B) be more in control with a feature story.
C) make it short and precise.
D) distribute it to multiple media outlets.

E) B) and C)
F) A) and B)

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Which of the following is true of public relations?


A) It is a tool to produce more sustainable and environment-friendly products.
B) It is a tool to manage goodwill, corporate communications, and damage caused by negative publicity.
C) It is a process of changing the features of a product to suit customer needs.
D) It is a process of transporting products to the location where consumers can buy them.

E) C) and D)
F) B) and C)

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An auto marketer runs a commercial that focuses on the clean energy that its new hybrid uses.The commercial shows that the car is eco-friendly and does not pollute the environment.Which of the following is the auto marketer using?


A) Cause-related advertising
B) Community marketing
C) Affinity marketing
D) Green marketing

E) All of the above
F) None of the above

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Scenario 18-4 In the summer of 2010, basketball star LeBron James found himself in the middle of a PR nightmare when he decided to turn his decision regarding his future team into an hour­long spot on ESPN, which was entitled, "The Decision." Almost immediately, fans and critics alike began to express their distaste for the way the multi­ millionaire handled the situation.Many fans' opinions of the star were greatly altered and James' positive public image appeared to be shattered.Perhaps, even worse than the damage to his image, the Lebron James "brand" began to take a hit when his jerseys were pulled from many stores and websites, and thousands of fans vowed they would never buy James' line of shoes ever again.Several months later, James began repairing his public image.James, who endorses Nike products, came out with a controversial commercial that was believed to evoke sympathy.However, many others felt the commercial mocked the negative reaction expressed over "The Decision," and was intended to re­brand the star as a rebel.Either way, LeBron James has a long way to go before he can re-again his title as one of the most beloved players in the NBA. -(Scenario 18-4) Judging by his recent apology and television commercial, LeBron James is apparently trying to repair his image.This effort is known as:


A) damage control.
B) situation analysis.
C) proactive strategy.
D) public relations audit.

E) All of the above
F) B) and C)

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The idea behind both buzz and viral marketing strategies is to:


A) focus on low levels of contact between consumers.
B) target a handful of carefully chosen connectors as influencers.
C) use solely new digital media to create word-of-mouth buzz.
D) replace peer-to-peer programs with professional influencer programs.

E) A) and B)
F) B) and D)

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Which of the following terms refers to the free media exposure that a firm receives about its activities or brands?


A) Publicity
B) Interviews
C) Product launch
D) Sponsored events

E) None of the above
F) C) and D)

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The people enrolled by manufacturers to bring their brands into their conversations and share interesting or exciting information about them with their social networks are called controllers.

A) True
B) False

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Word-of-mouth marketing is very useful for attracting attention and has been used a long time for:


A) identifying vulnerabilities in a public relations audit.
B) buzz building.
C) publishing company newsletters.
D) creating a reactive strategy.

E) All of the above
F) A) and C)

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Scenario 18-3 For some years now, enterprising individuals have gotten their own ideas, forums, and entertainment programs out in front of the public with no help from big tech firms, media conglomerates, or ad agencies.They simply posted their creations on the Internet.It began with blogs, moved to podcasts, expanded to social networks, moved on to YouTube videos, and transferred to Twitter.Audience members can download these technological tidbits-text, visual, and audio formats-to their laptops as well as to cell phones, Blackberries, iPods, iPads, and every other mobile gadget that hits the market.Eventually, public relations companies started getting into the act. -(Scenario 18-3) A medium-sized, family-owned organic farm in California packages its fresh produce and distributes it to grocers around the country.It is now rumored to be part of an E.Coli outbreak that is destroying spinach in nearby farms.This is absolutely false, so the family acts fast by clarifying the situation through Twitter releases, blog responses, and announcements on its home page.This kind of activity focuses on problems to be solved rather than opportunities to be considered, and requires that a company take defensive measures.Which of the following measures would it take?


A) Reactive public relations strategy
B) Lobbying campaign
C) Corporate image marketing
D) Proactive public relations strategy

E) A) and B)
F) None of the above

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A credit card company sponsors a campaign to restore the Statue of Liberty.It features the initial concept and the progress that it's making in television commercials.The company is running cause-related advertising.

A) True
B) False

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A clothing company that targets preteens and young teens has to respond quickly when its celebrity spokesperson, a 19-year-old pop singer, is arrested for drunk driving and cocaine possession.A few months later, its new public relations specialist reviews this situation and how it was handled.To better handle such situations in the future, she decides to:


A) take control over what the media chooses to say or report.
B) prepare a public relations audit and identify the company's vulnerabilities.
C) disseminate positive information through in-house publications.
D) deploy lobbyists to monitor legislation that can negatively impact the company.

E) A) and D)
F) All of the above

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Publicity is essentially paid media exposure about a firm's activities.

A) True
B) False

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