Question 1

McGreen Burger Shop sells about two burgers per minute.Although the cook can cook up to 10 burgers per minute,he starts to cook another burger only after the salesperson removes a burger from the ramp.The ramp is large enough to hold only five burgers and keep them warm until a sale is made.This is an example of a:

Accepted Answer

A)  Pull system.
B)  Push system.
C)  Group technology.
D)  Poka-yoke.E) B) and C)
F) All of the above

Question 2

Responsibility for a Kaizen event is in the hands of:

Accepted Answer

A)  A manufacturing/industrial engineer
B)  A member of top management
C)  A facilitator
D)  An employee of the process being studied
E)  None of theseF) B) and C)
G) C) and D)

Question 3

What is the possible impact of lean systems,if taken to its extreme,on supply chain risk?

Accepted Answer

A)  No impact - they are not related
B)  Positive impact - lean reduces risk
C)  Negative impact - lean increases risk
D)  Yet to be determined - the data is not yet inE) All of the above
F) A) and C)

Question 4

A production kanban authorizes a worker to:

Accepted Answer

A)  Add an empty bin.
B)  Withdraw a standard lot of a specific item.
C)  Withdraw any item he feels is needed.
D)  Replenish an empty bin.E) B) and D)
F) B) and C)

Question 5

What is the defining objective of lean?

Accepted Answer

A)  Eliminating waste and its causes
B)  Reducing process variance
C)  Producing a product that a customer will want
D)  Reducing costE) B) and C)
F) A) and D)

Question 6

Which of the following is NOT one of the principles associated with lean/just-in-time production?

Accepted Answer

A)  Encourage use of unique components.
B)  Specify value for each specific product.
C)  Pursue perfection.
D)  Let the customer pull value from the producer.E) B) and C)
F) A) and B)

Question 7

The goal of total productive maintenance is:

Accepted Answer

A)  To fix equipment breakdowns before they happen.
B)  Rigorous equipment design and upkeep.
C)  Disciplined adherence to operating procedures.
D)  Zero unplanned downtime.E) B) and D)
F) None of the above D

Question 8

John Jones is a plant manager.He believes his plant is guilty of "waste of overproduction." Which of the following symptoms might he have observed that led to this belief?

Accepted Answer

A)  Idle equipment.
B)  Excess inventory.
C)  High customer returns of products.
D)  All of these.E) A) and D)
F) None of the above

Question 9

As lean systems thinking is implemented,the amount of training that employees receive:

Accepted Answer

A)  Tends to be about the same as with other manufacturing philosophies.
B)  Tends to increase.
C)  Tends to be reduced dramatically,replaced instead by continuous improvement.
D)  Is focused exclusively on statistical process control.E) A) and B)
F) A) and C)

Question 10

Which of the following most accurately describes the role of quality in a lean/just-in-time manufacturing environment?

Accepted Answer

A)  High quality is an important waste reduction tool.Reducing defects reduces wasted material and capacity,and reduces the need for safety stocks.
B)  Quality has little to do with JIT.JIT is primarily a scheduling and inventory control tool.
C)  The important thing is to screen the defects out of incoming components and raw materials.If this is done,the production process can carry on without much concern for quality.
D)  Because everything is being done just in time,there is no time to worry about quality during the production process.Instead,we rely on screening out defects during finished goods inspection.E) A) and B)
F) A) and C)

Question 11

Zanadu Corp.produces several different colors of a product on a single production line.It used to take several hours to switch colors,but now Zanadu has found a way to prepare for changing colors in a few minutes.This was most likely accomplished by:

Accepted Answer

A)  TAKT time flow balancing.
B)  Implementing andon lights.
C)  Converting internal to external setups.
D)  Converting external to internal setups.E) B) and C)
F) A) and B) C

Question 12

Which of the following is NOT associated with quality at the source?

Accepted Answer

A)  Total productive maintenance
B)  Jidoka
C)  Stop-and-fix systems
D)  Andons (trouble lights) E) None of the above
F) B) and D)

Question 13

Taichi Ohno,the founder of lean/just-in-time,when he came to America in the 1950s was most impressed with which of the following American developments?

Accepted Answer

A)  The assembly line
B)  Ford's River Rouge assembly plant
C)  The productivity of American workers
D)  The American supermarketE) B) and C)
F) All of the above

Question 14

In which operational setting has lean/just-in-time experienced the lowest levels of acceptance/implementation?

Accepted Answer

A)  Manufacturing
B)  Services
C)  Across the supply chain
D)  Turbulent business settingsE) A) and B)
F) None of the above

Question 15

Lean design strives to achieve which of the following objectives?

Accepted Answer

A)  Design products at the lowest cost
B)  Design products that can be built with existing equipment
C)  Design products that exactly meet customers' needs
D)  Design products with the fewest number of optionsE) A) and B)
F) A) and C)

Question 16

Footprinting is an example of which of the following elements of the 5-S program?

Accepted Answer

A)  Seiri/Sort/Clear out
B)  Seiton/Straighten/Configure
C)  Seiso/Scrub/Clean and check
D)  Seiketsu/Systematize/ConfirmE) A) and C)
F) A) and B)

Question 17

When lean systems are implemented:

Accepted Answer

A)  Variable costs tend to increase,while fixed costs tend to decrease.
B)  Fixed costs tend to increase,while variable costs tend to decrease.
C)  Fixed and variable costs both tend to decrease.
D)  Contribution margin tends to decrease.E) B) and C)
F) All of the above

Question 18

A standard electrical plug fits into an outlet in only one way because one of the two prongs is larger than the other.This ensures that people will insert the plug properly to create a grounded circuit.This is an example of:

Accepted Answer

A)  Cause-and-effect analysis.
B)  Kanban.
C)  Poka-yoke.
D)  A benefit of Pareto analysis.E) None of the above
F) A) and C)

Question 19

Which of the following lean principles best communicates the notion of demand synchronization?

Accepted Answer

A)  Produce only the products that the customer wants.
B)  Build with perfect quality.
C)  Build only as quickly as customers want them.
D)  Build only with features that the customers want and no others.E) A) and B)
F) C) and D) C

Question 20

Most of the tools and techniques used in lean systems seek to:

Accepted Answer

A)  Reduce variability from the system.
B)  Reduce the operator's discretion.
C)  Improve product quality.
D)  None of these.E) A) and B)
F) B) and C)

Exam 16: Sustainable Operations Management Preparing for the Future

Correct Answer
verified

Responsibility for a Kaizen event is in the hands of:

Correct Answer
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What is the possible impact of lean systems,if taken to its extreme,on supply chain risk?

Correct Answer
verified

A production kanban authorizes a worker to:

Correct Answer
verified

What is the defining objective of lean?

Correct Answer
verified

Which of the following is NOT one of the principles associated with lean/just-in-time production?

Correct Answer
verified

The goal of total productive maintenance is:

Correct Answer
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D

John Jones is a plant manager.He believes his plant is guilty of "waste of overproduction." Which of the following symptoms might he have observed that led to this belief?

Correct Answer
verified

As lean systems thinking is implemented,the amount of training that employees receive:

Correct Answer
verified

Which of the following most accurately describes the role of quality in a lean/just-in-time manufacturing environment?

Correct Answer
verified

Zanadu Corp.produces several different colors of a product on a single production line.It used to take several hours to switch colors,but now Zanadu has found a way to prepare for changing colors in a few minutes.This was most likely accomplished by:

Correct Answer
verified
C

Which of the following is NOT associated with quality at the source?

Correct Answer
verified

Taichi Ohno,the founder of lean/just-in-time,when he came to America in the 1950s was most impressed with which of the following American developments?

Correct Answer
verified

In which operational setting has lean/just-in-time experienced the lowest levels of acceptance/implementation?

Correct Answer
verified

Lean design strives to achieve which of the following objectives?

Correct Answer
verified

Footprinting is an example of which of the following elements of the 5-S program?

Correct Answer
verified

When lean systems are implemented:

Correct Answer
verified

A standard electrical plug fits into an outlet in only one way because one of the two prongs is larger than the other.This ensures that people will insert the plug properly to create a grounded circuit.This is an example of:

Correct Answer
verified

Which of the following lean principles best communicates the notion of demand synchronization?

Correct Answer
verified
C

Most of the tools and techniques used in lean systems seek to:

Correct Answer
verified

Exam 16: Sustainable Operations Management Preparing for the Future

Correct AnswerverifiedShow Answer

Responsibility for a Kaizen event is in the hands of:

Correct AnswerverifiedShow Answer

What is the possible impact of lean systems,if taken to its extreme,on supply chain risk?

Correct AnswerverifiedShow Answer

A production kanban authorizes a worker to:

Correct AnswerverifiedShow Answer

What is the defining objective of lean?

Correct AnswerverifiedShow Answer

Which of the following is NOT one of the principles associated with lean/just-in-time production?

Correct AnswerverifiedShow Answer

The goal of total productive maintenance is:

Correct AnswerverifiedD

John Jones is a plant manager.He believes his plant is guilty of "waste of overproduction." Which of the following symptoms might he have observed that led to this belief?

Correct AnswerverifiedShow Answer

As lean systems thinking is implemented,the amount of training that employees receive:

Correct AnswerverifiedShow Answer

Which of the following most accurately describes the role of quality in a lean/just-in-time manufacturing environment?

Correct AnswerverifiedShow Answer

Zanadu Corp.produces several different colors of a product on a single production line.It used to take several hours to switch colors,but now Zanadu has found a way to prepare for changing colors in a few minutes.This was most likely accomplished by:

Correct AnswerverifiedC

Which of the following is NOT associated with quality at the source?

Correct AnswerverifiedShow Answer

Taichi Ohno,the founder of lean/just-in-time,when he came to America in the 1950s was most impressed with which of the following American developments?

Correct AnswerverifiedShow Answer

In which operational setting has lean/just-in-time experienced the lowest levels of acceptance/implementation?

Correct AnswerverifiedShow Answer

Lean design strives to achieve which of the following objectives?

Correct AnswerverifiedShow Answer

Footprinting is an example of which of the following elements of the 5-S program?

Correct AnswerverifiedShow Answer

When lean systems are implemented:

Correct AnswerverifiedShow Answer

A standard electrical plug fits into an outlet in only one way because one of the two prongs is larger than the other.This ensures that people will insert the plug properly to create a grounded circuit.This is an example of:

Correct AnswerverifiedShow Answer

Which of the following lean principles best communicates the notion of demand synchronization?

Correct AnswerverifiedC

Most of the tools and techniques used in lean systems seek to:

Correct AnswerverifiedShow Answer

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D

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C

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C

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