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Large complex organizations that have many divisions often simultaneously make use of many different structures; that is, they operate with a ________ structure.


A) product divisional
B) market
C) hybrid
D) beureaucratic

E) A) and C)
F) A) and B)

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A regional company markets ice cream, milk, and frozen yogurt. A ________ structure is the most appropriate structure for this firm.


A) product division
B) multidivisional
C) product team
D) market

E) A) and C)
F) B) and C)

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As an organization increases the kinds of goods it manufactures or the services it provides, a functional structure becomes more effective at coordinating task activities.

A) True
B) False

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As an organization that uses a functional structure grows, ________.


A) the extent of division of labor decreases
B) the process of communication simplifies
C) the cost of each function's contribution to the development of each product becomes increasingly difficult to measure
D) the vertical differentiation within the organization decreases

E) C) and D)
F) B) and C)

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Which of the following is an organizational design that groups people and resources in two ways simultaneously: by function and by product?


A) product team structure
B) market structure
C) geographic structure
D) matrix structure

E) A) and B)
F) A) and C)

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In a multidivisional structure, corporate headquarters can identify the divisions in which an investment of capital will yield the highest returns.

A) True
B) False

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Which of the following statements is true regarding a functional structure?


A) In a functional structure, it becomes easier for employees to supervise one another and control one another's behavior.
B) In the case of a functional structure, people are grouped together according to the specific demands of products, markets, or customers.
C) The use of the functional structure increases an organization's ability to quickly respond to the changing environment.
D) The functional structure can be used only in the decentralized organizations.

E) B) and C)
F) A) and D)

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Which of the following is a difference between the product division structure and the multidivisional structure?


A) Horizontal differentiation is increased in the multidivisional structure, but not in the product division structure.
B) Vertical differentiation is increased in the product division structure, but not in the multidivisional structure.
C) Support functions are centralized at the top of the organization in a multidivisional structure, but decentralized to the divisions in a product division structure.
D) Divisions are independent in a multidivisional structure, but not in a product division structure.

E) C) and D)
F) B) and D)

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In a ________ structure, role and authority relationships are deliberately left vague because the underlying assumption of this structure is that when team members are given more responsibility than they have formal authority, they are forced to cooperate to get the job done.


A) functional
B) bureaucratic
C) matrix
D) product divisional

E) B) and C)
F) None of the above

Correct Answer

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A ________ structure organizes divisions according to the requirements of the different locations in which an organization appears.


A) geographic divisional
B) product divisional
C) functional
D) multidivisional

E) A) and C)
F) All of the above

Correct Answer

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A corporate headquarters staff is created in a ________ structure.


A) product division
B) multidivisional
C) product team
D) matrix

E) All of the above
F) None of the above

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The price at which one division in an organization sells a product or information about innovations to another division in the same organization is called ________ price.


A) developmental
B) historic
C) aggregated
D) transfer

E) A) and B)
F) B) and C)

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In which of the following organizational structures do employees move between teams?


A) product team structure
B) matrix structure
C) functional structure
D) bureaucratic structure

E) B) and D)
F) C) and D)

Correct Answer

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Functional structure provides people with the opportunity to learn from one another and become more specialized and productive.

A) True
B) False

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A product team structure is a divisional structure in which divisions are organized according to the requirements of the different locations in which an organization operates.

A) True
B) False

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Which of the following is an advantage of a matrix structure?


A) increased organizational flexibility
B) clearly defined hierarchy of authority
C) lack of role ambiguity and role conflict
D) lack of movement of employees from team to team

E) B) and C)
F) A) and D)

Correct Answer

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A network structure increases the cost of production.

A) True
B) False

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As an organization with a functional structure grows, the cost of each function's contribution to the development of each product becomes increasingly simple to measure.

A) True
B) False

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A product structure is a type of a functional structure.

A) True
B) False

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Which of the following structures is most likely to be selected by an organization whose products are very complex technologically or whose characteristics change rapidly to suit changing customer needs?


A) multidivisional structure
B) functional structure
C) product team structure
D) geographic divisional structure

E) B) and C)
F) A) and D)

Correct Answer

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